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Privacy

GDPR Statement

Lords Electrical are a member of Combined Independent (Holdings) Ltd and many of the products available through our business are supplied to us via CIH Ltd. We also advertise and sell products under the Euronics brand identity.When you shop with us, we will share limited data with CIH Ltd and Euronics. This may include; name, address and order details, email address and telephone number. This data is used for experience, analytics, marketing purposes, and services provided by 3rd parties. Such services could include; user journey and site analytics reviews platforms, marketing mailings and newsletters, service emails, and safety and product recall information.

We will not share, sell or rent this information with any third party. The servers on which we store personal information are in secure locations.

From time to time, we may email you with special offers - you can unregister from this service at any time by emailing us at admin@lords-electrical.co.uk

If we decide to change our privacy policy we will post these changes on our home page so users are always aware of what information we collect, how we use it and under what circumstances, if any we may disclose it.

If at any time we decide to use personally identifiable information in a manner different from that stated at the time it was collected we will notify users by Email. Users will then have a choice as to whether or not we use their information in this different manner.

We will use information in accordance with the privacy policy under which the information was collected.

 You may have noticed on our website that we are fully supported by Feefo, Feefo independently collects reviews, recommendations, and answers to consumers’ questions. They never remove or edit bad reviews and they don’t let businesses do so either. Plus, Feefo only collects reviews from verified purchasers who have real experience of the products they’re reviewing.

With such a large selection of products to choose from, we want to ensure you buy the right one for you. Reviews and ratings help you gain a better understanding of our products and their features, so you can make an informed decision when you’re shopping.

Once you make a purchase whether it be in-store or online we will automatically send your details to Feefo who will then polietly as you to leave a product review , bad or good and you even have the option to leave a review of Lords Electrical. If you want to opt out of this then please inform the Salesperson at the time of purchase.

When you see the Feefo logo, you can be sure you’re reading 100% genuine customer reviews.

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Lords Electrical